Skip to content



1. Is the device ready to use when I receive it?

Open tab

Yes. You can use the device.They come with gas cylinders inside and fully charged. Please read our user guide carefully before using, follow the steps in the user guide to wear the device correctly and set the network operations.

2. Can I use the device for sport?

Open tab

The algorithm is mainly designed for the seniors who are over 65 years old and have limited mobility problems.It's allowed for simple and not intense sports such as square dancing, jogging, walking, mountain climbing, etc. But it is not suitable for cycling, skiing and other intense sports.However,we will develop some protective products for sports in the future, please look forward to it.


3. Can I wear the device while sleeping?

Open tab

Yes, but it may not feel comfortable. Our advice is to keep the device close to your bed and wear it when you wake up.


4.Can I use the device in the bathroom?

Open tab

We strongly don't recommend to use the device while taking your bath. The device contains an electronic system inside that could be damaged by the water. Only the outside cover is washable. 

5.Can I wear the device under my clothes?

Open tab

No, we advice you to wear the device at the outside, so that it can easily deploy the airbags when a fall is detected.


6.Can I wash the device?

Open tab

Yes but only the cover. You cannot wash the other part (which contains the electronic system). To remove it, please refer to the tutorial videos:

How to remove the outer cover?

7.Can I reuse the device after an inflation?

Open tab

Yes. You can reuse your device even if the airbag has been triggered ! You just need to fold the airbag inside the device and change new gas cylinders. You can refer tothe user guide.

Reused the Belt: 

 Reused the Vest:

8.Does the product can protect the hip bones?

Open tab

Currently, the device is the best and direct solution to prevent hip fracture in the market. Our device absorbs 90% of the impact when the airbag is deployed, which is more effective than other traditional hip protectors.

9.Whether there is a risk of rebound after the airbag deployed and falls to the ground?

Open tab

No,it won't.The airbag pressure of this product is the best value after precise calculation and numerous tests.It do its best to absorb 90% of the impact to avoid the risk of rebound and overbalance.We also do research according to different fall mode and human body shapes, so that the product can achieve the best protection and damping effect.

10.Is there a weight limit?

Open tab

No.The device has five different sizes (S-XXL), users can choose according to the size chart(If you have any questions please contact customer service before purchasing).One thing to note is that, if you are seriously overweight you will reduce the effectiveness of airbag protection.

11.Is there any other designs for the device cover?

Open tab

While committed to protecting the seniors, we also attach great importance to senior's pursuit of beauty and fashion.Our designers will try to meet different aesthetic needs with more diversified designs. Please keep follow our trends.

12.Is there any age limit for users?

Open tab

This device is mainly for seniors who have mobility problems and are over 65 years old.This device is designed to protect the hip and pelvis. If you have mobility problems,please consult our online customer service to choose the products.

13.How long can i use it after charging?

Open tab

The battery is 5,000 milliamps. Except for sleeping time, it can work normally for 3-4 days with a single charge. When the display shows a red signal,it means that the battery is low, please recharge.


14.How long is the battery’s working life?

Open tab

The battery can be charged and discharged for 500 cycles.One cycle means to fully charge the battery and to use it completely out of battery. When the battery reaches the life expectancy, you need to get a new original battery from the authorized dealer. We don’t suggest you to use other brand’s battery, as different suppliers’battery are of different parameters.

15.Can I wear this device to take buses, subways, high-speed trains or airplanes?

Open tab

Yes, it is ok for taking the bus,subways and high-speed trains.However, if you need to take the plane, be aware that the IATA regulations for the carriage of dangerous goods,it is clearly specified that passengers are allowed to carry no more than two compressed cylinders built into the life jackets, and no more than two spare gas cylinders.Almost all airlines in our country are members of the association.However, due to the different degree of implementation of each airline, it is strongly recommended that you consult the appropriate airline before boarding, explain the use of this product and your requirements.The airport security department and the airline will ultimately decide whether to accept your equipment on board.

16.Is the device heavy?

Open tab

The device weighs about 1.6-1.7kg(depends on different sizes). When wearing it on the body, the weight is acceptable. It is widely regarded as comfortable.


After-sales service and warranty

1.Does the product have a warranty period?

Open tab

Yes, the device has a two-year warranty. If you find any abnormality in the product, please contact our customer service or the authorized dealer from where you buy the device.

2.Can I return if the size is not suitable?

Open tab

If the size is not suitable, please contact with the authorized dealer from where you buy the device.

Close (esc)


Use this popup to embed a mailing list sign up form. Alternatively use it as a simple call to action with a link to a product or a page.

Age verification

By clicking enter you are verifying that you are old enough to consume alcohol.


Shopping Cart

Your cart is currently empty.
Shop now